Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Los Angeles County

These are the results for housing specific consumer resources for Los Angeles County. The listing is grouped by primary service category, then sorted alphabetically.

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Housing

• Independent Living Center of Southern California, Inc. (ILC)
  A non-profit 501 (c) (3) consumer-based, non-residential agency providing a wide range of services to a growing population of people with disabilities. The ILCSC is dedicated to providing the services which will offer persons with disabilities the opportunity to seek an individual course towards independence - while educating the community. (Van Nuys, CA)
  
• L.A. Center for Law and Justice
  Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency. (Los Angeles, CA)
  
• Lakewood City - Fair Housing Information
  Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations (Lakewood, CA)
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when… (Los Angeles, CA)
  
• Little Tokyo Service Center
  Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  
• Pasadena Dist. Office of the LA County Dept. of Public Social Services
  Assists residents of Pasadena and Alta Dena with a variety of consumer problems. Handles landlord/tenant disputes including assistance in filling out questions for unlawful detainer civil cases ($10 fee), domestic violence restraining orders (free to local residents, $10 fee to others), income tax forms and civil harassment suits. (Pasadena, CA)
  
• Pasadena Human Relations Commission
  The mission of the Pasadena Human Relations Commission is to engage in activities designed to aid in elimination of prejudice, intolerance and discrimination against individuals or groups because of race, religion, national origin, sex or cultural background. It also assists the City in achieving better inter-group understanding among residents and provides assistance to local private persons and groups seeking to promote good will and better… (Pasadena, CA)
  

Immigration

• Asian Americans Advancing Justice - Los Angeles
  Asian Americans Advancing Justice - Los Angeles (Advancing Justice - LA) is the nation’s largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (NHPI). Founded in 1983 as the Asian Pacific American Legal Center, Advancing Justice - LA serves more than 15,000 individuals and organizations every year. Through direct services, impact litigation, policy advocacy, leadership development, and capacity building, Advancing… (Los Angeles, CA)
  

Insurance

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Los Angeles, CA)
  

Insurance Regulators

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Los Angeles, CA)
  
• California- Insurance Regulator
  Contact about complaints or questions concerning the insurance industry, including brokers and agents. Free rate surveys available to the public. (Also send copies of written complaints about insurance rates to the Attorney General’s office; it is a Proposition 103 watchdog agency. Complaints against HMOs not licensed as insurance companies go to the Department of Corporations.) (Los Angeles, CA)
  

Legal Assistance

• Asian Americans Advancing Justice - Los Angeles
  Asian Americans Advancing Justice - Los Angeles (Advancing Justice - LA) is the nation’s largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (NHPI). Founded in 1983 as the Asian Pacific American Legal Center, Advancing Justice - LA serves more than 15,000 individuals and organizations every year. Through direct services, impact litigation, policy advocacy, leadership development, and capacity building, Advancing… (Los Angeles, CA)
  
• Gay and Lesbian Community Services Center
  The Gay & Lesbian Center is home to a comprehensive array of services, which include youth programs and housing; legal aid and legal assistance programs; education and enrichment courses; primary and specialty medical care; employment training and placement services; programs for seniors; theater and cultural arts programming; computer training skills; Internet access in a state-of-the-art CyberCenter; civil rights and health policy advocacy programs; HIV prevention… (Los Angeles, CA)
  
• L.A. Center for Law and Justice
  Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency. (Los Angeles, CA)
  

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